Contact Phoenix Gold's factory trained technicians for help with any installation or performance challenges you might be experiencing.

To Contact Technical Support: 

Please use the Support Widget in the lower right corner of the site to see your support options!

Hours of Operation:
Mon-Fri 9AM-8:00PM EST

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Contact Customer Solutions for Assistance: Email

  • Amplifiers: (Each of the following equals one year of warranty coverage not to exceed 3 years)
    • Purchased from authorized PG dealer
    • Professionally installed by authorized PG dealer
    • Installed with Stinger accessories (amp kit or power wire, RCA, fuse holder)
  • Speakers and Subwoofers: One year from date of purchase
  • Integrated Series: Three years from date of purchase 
  • Service Warranty: (90) days from repair date
  • Refurbished Units: (90) days from date of purchase

Products purchased used, from private parties, or unauthorized vendors. Products with missing or tampered serial numbers. Products with damage caused by moisture, negligence, abuse, unauthorized/attempted repairs or modifications by a third party are NOT covered under warranty. Transit damage due to insufficient packaging will not be covered.

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